Speedify Support Policy

Our Sales and Support departments are available via email Monday through Thursday from 8 AM to 4 PM Eastern US Time and on Fridays from 4 AM to 12 PM. We typically reply within 1 business day.

To streamline your experience, please email us from the address that you used to purchase Speedify at: support@speedify.com


While we monitor our social media channels (YouTube, Twitter, Facebook, Instagram, Threads, Discord) for customer service issues we can not provide technical support on these platforms. Please reach out to our friendly support staff via email at: support@speedify.com


Reporting a security issue? Please refer to our Vulnerability Disclosure Program.