Speedify Teams User Management Guide

This article explains how to add, remove, and manage users on your Speedify for Teams account. All user management is done through the Speedify account management.


Let's Get Started

Once you've signed up for Speedify for Teams through the Speedify account management, click on Manage Team

Manage Users screen in the Speedify dashboard


Adding Users

Click the Add User button. You'll be prompted to enter a name and email address for the new user.

Add User dialog in Speedify Teams dashboard

Next, assign a Role to the user. Each user on your team has one of the following roles:

  • User  A regular team member, paid for under this team account, with unlimited Speedify usage and access to the team's Dedicated Servers (if any).
  • Admin  A user with permission to access the Teams console and add or remove other users. Grant this role carefully, as admins have full control over the team.
  • Guest  A user who has a subscription other than through this team account, but who you want to grant access to the team's Dedicated Speed Servers.

Adding Users in Bulk (CSV)

Step 1

On the Manage Users screen, click Add Users by CSV. In the dialog that appears, click the option to download the sample CSV (Comma-Separated Values) file.

Step 2

Open the downloaded file in a spreadsheet program (such as Microsoft Excel) or any text editor. You'll see it's pre-filled with sample rows.

Sample CSV file for bulk user import

Step 3

Delete the sample rows, then enter the email address, first name, and last name for each user you want to add - one user per row.

Save the file. If you're using Excel, make sure to keep the CSV format when saving.

Step 4

Go back to your browser, click Choose File, and select your saved CSV file. Then click Add Users by CSV to upload it. Speedify will add all of the users to your team and send each one an invitation email.


Adding or Removing Seats

If all of your available seats are filled and you need to add more users, click the Add/Remove Seats button. This lets you increase or decrease the number of seats on your monthly or yearly billing plan.

Keep in mind: every time you adjust the seat count, it triggers a new billing event and generates a new invoice email. If you're planning to add several users who all need new seats, adjust the seat count for all of them at once before adding the individual users.


Removing Users

To remove a user from your team, click the bin icon on their row and then click OK to confirm.

Remove user confirmation in Speedify Teams dashboard


Did you know - you can rename your Speedify team at any time from the dashboard? See How to Rename Your Speedify Team for the steps.