How do I generate logs?
If you encounter a problem that is not addressed in our Support documentation, you can send logs to help our engineers debug and troubleshoot issues with the application.
To do this, tap the ☰ menu in the top left, then scroll down and tap Generate Logs.
On Linux, Mac, and PC, a .ZIP file will be saved to your Desktop. If you use Speedify for the Linux command-line interface, you can run the command below to generate a log file.
Attach your logs to an email message and send us a note. Be sure to include some information in the email body to tell us about your issue. Send all emails to [email protected].